Data-Driven Retail Experiences
GET digitized beyond organizational boundaries help you to remain on cutting edge of technology.
GET is focused on growth-oriented retail and wholesale distribution enterprises looking to leverage technology and platforms to drive growth and profitability in a disruptive environment, digitalize their supply chain, and win the new digital-customer. Silicus cloud-first technology services enable these enterprise build a software-driven business, modernize their infrastructure, upgrade to smart digital workplaces, and leverage IoT and Analytics for improved outcomes, efficiency and risk.
Omnichannel Customer Master Data Management
Integrating data from your point-of-sale (POS), web, contact center, mobile apps, and social channels enables you to deliver a seamless customer experience.
To streamline operations, retailers must focus on improving the multichannel shopping experience to boost customer satisfaction, retention, and loyalty. Yet the customer data required to do so is often low quality and inconsistent across retail applications, including CRM, POS, and e-commerce. Without a trustworthy, 360-degree view of your customer data—including information about their preferred products and channels—gaining valuable consumer insights is challenging. This keeps you from making informed decisions about your customers and improving cross-sell and up-sell offers, marketing promotions, and customer service.
GET Focus:Competition is greater than ever before. To succeed, Retailer have to show a higher value proposition to market. Whether it's through faster response times, higher quality products, or exceptional customer service and relationships, retailers are being asked to do more.
Retailers today are faced with the challenge of ensuring enhanced customer experience and loyalty, while maintaining a healthy bottom-line. Most of them realize that the loyalty of the customer is directly dependent on the loyalty and motivation of its workforce. Just as the external customer experience impacts profitability, it is important to maximize the employee’s (internal customer’s) experience to increase job satisfaction, improve ambassadorship, and reduce employee turnover.
To keep the workforce engaged with the organization, a constructive communication channel needs to be fostered. Be it online peer discussions for professional support or getting recognized for a job well done in a social forum, the end result would be that employees get to enjoy their work, get motivated and become strong ambassadors for the organization. Many retailers offer their employees increased communication by deploying mobile applications to foster a constructive and engaging work environment.
Customer value propositions
Customer can access to critical information at their fingertips, Many of our customers have reported productivity gain by our services.
Increase revenue, customer satisfaction and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centres.
Meet customer expectations by using tools to access real-time product, customer, stock, and order visibility.
Acquire stock from the right supplier at the right price, and allocate and replenish stores based on season, market demand and competitive pressures.
Reduce fulfilment costs, improve stock utilisation, and efficiently manage your business using customer and operational insights.
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Available to you for only $30